| GyrusLogic's
total solution will have a very aggressive pay back to your
organization. Your return on investment calculation is based upon
several variables. A partial list of some of the cost items is
provided for your convenience in the right column on this page. (not
all cost items will be needed in a single project) Please ask us for
a proposal with calculated return on investments. You will find
out that a full conversational automated self service
system based upon GyrusLogic technology, will be effectively emulating your Customer Service Agents, with an
automated GyrusLogic Agent. Still based upon the same normal
conversation between any of your stakeholders and your organizations
representatives at a fraction of your current costs.
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- toll free access charges / minute
- annual agent costs
- agent working hours / day
- agent working days / year
- how many agents employed
- average call duration in minutes
- average "on hold" time in minutes
- agent efficiency (%)
- DTMF average call duration
- ASR average call duration
- annual support for 3rd party licenses
- IVR hardware and support costs
- IVR license and support costs
- VoiceXML license and support costs
- ASR license and support costs
- TTS license and support costs
- concurrent # ports used
- average call duration with GyrusLogic
- application development and support
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